1. Who I Am

Kate Taylor Coaching provides life coaching services to clients in the UK. I am the data controller for the personal information you provide.

Contact details:

• Name: Kate Taylor
• Phone: 07922 538471
• Email: [email protected]

2. The Personal Information I Collect

I collect and process the following personal information when you contact me or use my coaching services:

• Your name
• Your location
• Your email address
• Your phone number
• Any information you choose to share during an enquiry, discovery call or coaching sessions relating to your goals and wellbeing

I only collect information that is relevant to providing coaching and do not use your data for marketing unless you choose to opt in.

3. How I Collect Your Information

Most information is provided directly by you when you:

• Contact me to enquire about coaching
• Book or take part in a discovery call or coaching session
• Communicate with me by email, phone or online platforms

This may also include information submitted through my website contact form or via secure booking or communication platforms.

I do not obtain your information from third parties unless you have given specific consent.

4. Why I Use Your Information

I use your personal information to:

• Provide life coaching services
• Communicate with you about appointments and coaching-related matters
• Maintain appropriate records as part of my professional coaching practice

5. Lawful Basis for Processing

Under the UK GDPR, the lawful bases I rely on are:

• Contract – necessary to deliver coaching services
• Consent – for referrals or optional communications
• Legitimate interests – maintaining professional records
• Vital interests – in rare safeguarding situations

6. Sharing Your Information

I keep your information confidential. I will only share it:

• With your consent
• If there is a significant risk of harm
• If required by law

Where possible, I will discuss this with you before sharing.

7. How I Store and Protect Your Information

Your information is stored securely on password-protected devices. Handwritten notes are digitised and securely destroyed. I take appropriate steps to prevent loss, misuse, or unauthorised access.

I retain your data for up to twelve months after coaching ends unless required longer.

After this time, your data is securely deleted from:

• My database
• Email correspondence
• Backup storage

I follow data minimisation and confidentiality principles.

8. Your Data Protection Rights

Under UK Data Protection law, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (in certain cases)
• Restrict processing
• Object to processing
• Data portability

You do not have to pay to exercise your rights. I will respond within one month.

Contact: Kate Taylor – [email protected] | 07922 538471

9. How to Complain

If you have concerns, contact me first. You can also contact the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Phone: 0303 123 1113

10. Website Cookies

My website uses essential cookies for functionality. These do not collect personal data for analytics or marketing.

You can disable cookies via your browser settings. External websites may use their own cookies and policies.

11. Third-Party Services

I use trusted third-party platforms (e.g. email, directories, video tools). If you use external links, those services process your data under their own policies.

12. Policy Review

This policy is reviewed regularly to remain compliant.

Last updated: April 2026